Has anyone been able to fix this issue on their own accounts? I want to use my own account, since I get a discount as a Ring Protect plan subscriber, and also have a coupon I’d like to use.Īlternatively, is anyone aware of how to get support to escalate issues to some kind of team that works on the website itself? This appears to be an issue related to how Ring’s website works with Shopify ( Shopify Community discussion, so the customer service representatives really can’t fix it, but don’t seem to be able (or willing) to escalate it anywhere else. Shopify provides a mechanism for single sign-on known as Multipass. secure multipass enabled social login for Plus Customers Only works with Shopify. Telling me to buy the products elsewhereĪdditionally, I’ve tried changing the email address associated with my account, and that didn’t work either. To create an instance with Multipass, execute: multipass launch.Customers logging in passwordlessly with Skio are automatically. Passwordless login is easier than password login. If you’re using Multipass and Auth0 (or another identity provider) this is relatively straightforward. More details on Multipass with Shopify can be found here. Increase conversions with Shopify Multipass. Multipass is a great option if it’s available, but as mentioned, it’s an enterprise solution, i.e. Multipass uses an AES encrypted JSON hash and multipassify provides functions for generating tokens. Referring me to a salesperson to order on my behalf Shopify provides a mechanism for single sign-on known as Multipass.Waiting until a fix is deployed “this weekend” (nothing changed).Terminal (available in Microsoft Store) 2. Using mobile data to access the internet instead of my WiFi network There are multiple ways to access Multipass: 1. With Shopify, youll need to use 3rd-party apps to alter the checkout process.Not accessing the internet through a VPN (which I don’t have).Logging into the account on a different browser.Logging into the account on a different device.The support teams are unable to fix this issue, and have suggested the following over several calls: The given email address is already used by another customer (with a different Multipass identifier). (I’m too new to post links to the second two threads.)įor context, it’s when you try to go to the Ring Shop and see the following error message: "Invalid Multipass request.
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